Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
Clare

Clare Alviola

clare.agdeppa@entourageyearbooks.com

38

Article
Last Month

-94.74%

Clare articles

All Categories
  • All Categories
  • Designer
  • EDONext
  • LINK - Yearbook Store
  • General

Can I use AI generated images in my yearbook?

Published August 22nd, 2025 by Clare Alviola

Yes—you generally can use AI-generated images in your yearbook, but there are a few important things to keep in mind: ✅ When It’s Usually Safe AI images you create yourself (using tools like DALL·E, MidJourney, or Canva AI) are typically fine to use in a yearbook. Most platforms give you usage rights for personal, educational, or even commercial pro

31 Views 1 min

How do I keep students motivated to work on the yearbook?

Published September 12th, 2025 by Clare Alviola

Keeping students engaged and motivated is important for a successful yearbook project. One effective way is by using the comment feature to give feedback and encouragement directly on their work. How to Leave Comments: On the top toolbar, click View. Select Comment. Right click on a specific spot on the page where you’d like to leave your feedback.

1 min

Why is my page not saving?

Published August 22nd, 2025 by Clare Alviola

To make sure that the designer is running smoothly on your end, please make sure to have the following: High Speed Internet Access. To test your internet connection go to:  speedtest.net  and click run test.  Minimum Upload Speed: 2 MB (higher is better) Minimum Download Speed: 3 MB (higher is better) Recommended Ping: 20ms or less (lower is better)

30 Views 1 min

Are there photo filters in the designer?

Published August 26th, 2025 by Clare Alviola

Yes. The designer includes a built-in photo editor that allows you to crop images and apply basic adjustments such as brightness, contrast, and saturation, as well as filters like grayscale and sepia.

12 Views 1 min

Can multiple people still collaborate if I use another program?

Published August 28th, 2025 by Clare Alviola

Collaboration can be more challenging when working outside the main yearbook designer. To simplify teamwork, assign specific pages or sections to each person, then have them export their finished designs from the other software and upload them into the yearbook software.

12 Views 1 min

Is my work saved automatically?

Published August 26th, 2025 by Clare Alviola

The designer automatically saves your work every five minutes as a safety backup. However, we strongly recommend manually saving your progress by clicking the SAVE button in the upper-right corner of the designer.

12 Views 1 min

How do I avoid blurry or pixelated images?

Published August 28th, 2025 by Clare Alviola

When exporting from other software, always use high-quality images at a resolution of at least 300 DPI at the size you plan to print them. Avoid enlarging small images, as this can cause them to appear blurry or pixelated in print.

12 Views 1 min

I accidentally deleted a page, can I get it back?

Published September 9th, 2025 by Clare Alviola

Yes, you can restore a deleted page depending on the situation: If you cleared the page but was able to save the page, you can recover it under Page History, then select the version you need to recover.  If you reduced your total number of pages: Simply increase the page count again from Manage> Manage Account, and the deleted page will return. F

1 min

Do you have portrait layouts for 2 classes on 1 page?

Published August 22nd, 2025 by Clare Alviola

Unfortunately, we don't have those at the moment. However, you can create your own by following the instructions in How to Flow 2 Classes on One Page .

18 Views 1 min

How do I make sure my page fits correctly in the yearbook?

Published August 27th, 2025 by Clare Alviola

Match your design file size to your yearbook’s trim size. Be sure to keep all important content within the safe zone (purple margin) and extend backgrounds or full-page images to the bleed area. 

22 Views 1 min

Can I design the entire yearbook outside the built-in software?

Published August 28th, 2025 by Clare Alviola

Yes, you can use outside software to design your yearbook, but it’s usually best reserved for select pages such as covers, collages, or special spreads. The built-in software is more efficient for tasks like portrait flow, maintaining consistency, and team collaboration.

11 Views 1 min

Should I spell check student quotes?

Published August 22nd, 2025 by Clare Alviola

Yes – this keeps the book polished and professional. But as much as possible, avoid changing the student’s voice by not rewording slang, humor, or intentional phrasing, since that’s part of their personality.

18 Views 1 min

How do I export through canva?

Published August 25th, 2025 by Clare Alviola

Here’s how you can export (download) your design from Canva : 1. Open your design in Canva. 2. Click the Share button in the top-right corner. 3. Select Download. 4. In the download menu: File type – choose from PNG (best for images), JPG (smaller file size), or PDF Standard/Print Size & quality – adjust resolution or compression if needed. Page

29 Views 1 min

How do I upload student portraits?

Published August 27th, 2025 by Clare Alviola

Portraits can be uploaded in bulk using Manage People Data. Make sure to upload the PSPA index along with the student portraits.

13 Views 1 min

Do I need to include bleed in my designs?

Published August 28th, 2025 by Clare Alviola

Yes. If your design includes full-page backgrounds or images that extend to the edge, make sure to add bleed (usually 1/8 inch) to prevent unwanted white borders after trimming.

14 Views 1 min

What file formats are accepted from different softwares?

Published August 27th, 2025 by Clare Alviola

The most recommended file formats are high-resolution JPEGs, PNGs, or PDFs. 

19 Views 1 min

Can I change the color of the theme?

Published August 22nd, 2025 by Clare Alviola

EDONext offers a wide variety of themes, including backgrounds, clip art, and templates. While not all templates have them, some feature pre-inserted shapes and dynamic clip art that you can easily customize by changing the default colors to suit your preference. Here's an example of a template which had a black colored background by default.

17 Views 1 min

Can I personalize my LINK Store?

Published August 22nd, 2025 by Clare Alviola

Yes, you can personalize your LINK store by updating the school’s name, adding a profile photo and a page photo, and changing the background color. You can apply these changes on the Setup LINK page of your yearbook dashboard.

18 Views 1 min

Can I download designs from the internet to use in my yearbook?

Published August 22nd, 2025 by Clare Alviola

It depends on where the designs come from and what rights they carry. Copyrighted designs (like artwork, templates, or graphics someone else made) usually can’t be used in your yearbook without permission or a license, since that would be copyright infringement. Royalty-free or Creative Commons designs may be used, but you need to carefully check th

22 Views 1 min

Can I use different softwares to design my book?

Published August 27th, 2025 by Clare Alviola

Yes, you can design pages in other programs such as Photoshop, InDesign, or Canva. However, you’ll need to export your designs as high-resolution JPEG, PNG, or PDF files and then upload them into your yearbook project. For best results, make sure: Your files are set to the correct page size (matching your yearbook’s trim size). Images are at least 3

19 Views 1 min

How do I export from outside softwares?

Published August 27th, 2025 by Clare Alviola

If you’ve created pages or graphics in other software, you can export them as high-resolution image files (JPEG or PNG) or as a print-ready PDF. Then, upload those files into the yearbook designer as you would with any photo. Be sure to: Use 300 DPI resolution for best print quality. Set your page size to match the yearbook’s trim size. Leave safe m

20 Views 1 min

What resolution should I use?

Published August 27th, 2025 by Clare Alviola

For best print quality, set your files to 300 DPI. Anything lower may appear blurry or pixelated in print.

27 Views 1 min

Can I mix designs from the built-in software and outside programs?

Published August 27th, 2025 by Clare Alviola

Yes. Many schools create some pages (like collages, sports highlights, or covers) in outside programs and use the our yearbook software for the rest.

17 Views 1 min

Will my fonts and special effects transfer correctly?

Published August 27th, 2025 by Clare Alviola

Fonts and effects created in outside software won’t remain editable once exported. They will be flattened into the file, so be sure to double-check spelling, formatting, and design details before exporting and uploading your pages.

15 Views 1 min

Can I rearrange pages?

Published August 26th, 2025 by Clare Alviola

Yes, you can move and rearrange pages. You have the option to move them as a spread or individually as single pages.

22 Views 1 min

What if I need to edit a page after uploading it?

Published August 28th, 2025 by Clare Alviola

If you need to make changes, you’ll have to return to the original software, update your design, re-export the file, and then upload it again to the yearbook software.

19 Views 1 min

Can I use chatGPT to help with planning my book?

Published August 22nd, 2025 by Clare Alviola

Absolutely! You can use ChatGPT to plan your yearbook from start to finish. Think of it like having a creative assistant and project manager rolled into one. It won’t replace your team’s creativity, but it can spark ideas, keep you organized, and fill in gaps when you’re stuck. Here’s how it can help specifically with planning: 1. Theme & Vision

26 Views 1 min

Can I request new design elements to be in the designer?

Published August 22nd, 2025 by Clare Alviola

Yes! You can reach out to your account manager to request design elements, or email the creative service team at creative_services@entourageyearbooks.com.

20 Views 1 min

How can I include videos in ads?

Published August 26th, 2025 by Clare Alviola

You cannot include videos in your ads because it is only a printed ad, but you can generate QR codes in the ad designer for your videos.

1 min

Can multiple people work on the yearbook at the same time?

Published August 26th, 2025 by Clare Alviola

Yes, multiple people can work on the yearbook at the same time, but only on different pages. When someone is editing a page, the designer locks it to prevent others from making changes and overriding their work.

18 Views 1 min

What file types and sizes are supported for photos?

Published August 26th, 2025 by Clare Alviola

The following image file types are supported by EDONext: .jpg, .jpeg, .png and .heic. Please note that attempting to upload content that is not supported will result in corrupted files.

22 Views 1 min

Should I review all student quotes?

Published August 22nd, 2025 by Clare Alviola

Yes — it’s a good practice for yearbook advisors to review all student quotes. Here’s why: Accuracy – to ensure names, spellings, and attributions are correct. Appropriateness – to prevent offensive, copyrighted, or sensitive content from being published. Consistency – to maintain tone and style across the yearbook.

23 Views 1 min

Can I use copyrighted images in my yearbook?

Published August 21st, 2025 by Clare Alviola

In most cases, no—you can’t freely use copyrighted images in your yearbook without permission.

34 Views 1 min

Will you stop production if you find copyrighted materials in my yearbook?

Published August 22nd, 2025 by Clare Alviola

Since you are responsible for the contents of your yearbook, we won’t be able to pause production if copyrighted materials are included in it.

25 Views 1 min

How can chatGPT/AI help with my yearbook?

Published August 22nd, 2025 by Clare Alviola

AI (like ChatGPT) can be a powerful helper for your yearbook project—it can save you time, spark creativity, and keep everything polished. Here are some practical ways it can support you and your yearbook team: Writing & Editing Captions & Headlines → Generate catchy, fun, or formal captions for photos. Articles & Student Spotlights → Dr

16 Views 1 min

Can I add quotes to student portraits?

Published August 25th, 2025 by Clare Alviola

Yes, you can add student quotes in your yearbook. To do this, when uploading your index, simply set the data header for student quotes as a custom field . Then, when you insert a template for student pages, ensure that the template includes a custom field placeholder so the quotes will appear correctly.

12 Views 1 min

How can I get portraits for those who missed picture day?

Published August 25th, 2025 by Clare Alviola

Yes, we can use the “Camera Shy” option for students who missed the school's picture day or do not want their photo in the yearbook. Here's how: 1. Upload the student data and portaits using the Manage People Data option 2. In Step 3: Flow, select the option for Use Camera Shy / No Photo Available . 3. Students without photos will automatically disp

14 Views 1 min

Can I change the price I am selling my books for?

Published July 30th, 2025 by Clare Alviola

You may change the selling price of your yearbook under Set Up Online Sales.  From your yearbook home page, click Sell , Setup LINK, then click the Set Up Online Sales button. You may edit the pricing under Step 2, but make sure to complete all the steps and click Save in Step 4.

52 Views 1 min
Load More

Contact

ECS Yearbooks

-

support@ecsyearbooks.com

Expand