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Charlene Acosta
charlene.acosta@entourageyearbooks.com
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Why are the name boxes red when I flow my people?
Published August 20th, 2025 by Charlene Acosta
When you see red name boxes after flowing your people, this indicate names in overflow. This happens when the text box is too small to fit the full name. How to fix it: Select the red name box. Resize the box by gently pulling the sides either sideways or downward until the full name appears. Once the box is large enough, the name will automaticall
Can I add a background after I lay out my photos?
Published August 6th, 2025 by Charlene Acosta
A: Yes, you can add a background even after placing your photos. Please follow these steps: First, make sure your photos are already positioned as desired on the page. Go to the Layers panel and unselect the content layer (this ensures your photos won’t be affected when placing the background). Next, click on the Elements tab and choose Backgroun
What Is the Correct Yearbook Page Size for size 8?
Published September 24th, 2025 by Charlene Acosta
When designing your yearbook, it’s important to set up your pages with the correct dimensions to ensure a professional print finish. Standard Page Size Trim size (finished page): 8.5" x 11" Bleed Requirement To allow artwork, backgrounds, and images to extend to the edge of the page after trimming, you’ll need to include a .125" bleed on all four si
How to Print a Page in the Yearbook Designer?
Published September 24th, 2025 by Charlene Acosta
If you’d like to print a copy of a specific page from your yearbook project, you can do so directly from the designer. Steps to Print a Page Open the page you want to print in the designer. Look at the lower-left corner of the screen and click on Page Details. 3. Scroll down until you see the option for Print Preview. Click it to open the pa
The teacher is flowing with students, how can I fix this?
Published August 21st, 2025 by Charlene Acosta
If a teacher is flowing into the student portrait spots along with the class, it usually means the teacher is incorrectly listed with the class in Manage People Data. To fix this: Go to Manage > Manage People Data. Click on the teacher’s name to edit their information. In the pop-up window, check the Department field. If it says Faculty (or any
What the best browser to use?
Published August 7th, 2025 by Charlene Acosta
While our platform is compatible with most modern web browsers, we highly recommend using Google Chrome for the best performance and overall user experience. Other browsers such as Safari, Firefox, or Edge may work, but Chrome tends to offer the most consistent compatibility with our tools and features. ✅ Tip: Make sure your browser is up to date fo
Can I use student artwork for my cover?
Published August 6th, 2025 by Charlene Acosta
A: Yes, you’re welcome to use student artwork for your cover design! You can use hand drawings. For best results, use a blank sheet of computer paper. Have the students keep and words about ¼ of an inch from the edge of the paper. We recommend using crayons or markers not color pencils so the colors are brighter. To ensure the best print quality, p
Faculty Page is not flowing, how to fix this?
Published September 2nd, 2025 by Charlene Acosta
Make sure that the photo and name frame tags are set as TPHOTO_1 and TNAME_1. Then follow these steps: Go to Manage People Data. Click on the teacher’s photo. Set the Department field to FACULTY. 👉 To update multiple teachers at once: Under Manage People Data, select all the teachers by clicking the small box in the corner. In the upper right, click
Can I flow students by their first name?
Published August 19th, 2025 by Charlene Acosta
Can I Flow Students by First Name? Yes! You can flow students by their first name instead of their last name. Here’s how: Before flowing your People Page From the Flow People select Flow by First Name. Once you confirm, the students will flow onto the page alphabetically by their first name. Note: If you’d like to revert to last-name sorting, simply
How to add a new / custom font?
Published August 20th, 2025 by Charlene Acosta
To add a new font or custom font, please reach out to your Account Manager, who will be happy to assist you. You can find your Account Manager’s contact information by clicking on Manage > Manage Account in the toolbar. Simply email your account manager the font in the format .ttf. Your account manager will add the font to a Custom Template, for
Can I edit a student name?
Published August 19th, 2025 by Charlene Acosta
Editing Student Information There are two ways to edit student information in the Designer, depending on whether the student has already been flowed onto a page or not. If the student is already flowed onto the page: Select the name frame of the student you wish to edit. From the Quick Menu, click Edit Person. Update the necessary information and sa
Does my page look good? (design review request?)
Published August 20th, 2025 by Charlene Acosta
Yes! You can easily request a design review to ensure your page layout looks great. How to Request a Design Review: Go to the Create tab. Select Design Review. Submit your request, and our team will review your page and provide feedback. Please note that this service will deduct design points from your account. This is a great way to make sure your
Can I use a camera shy for those students who do not want their photo in the yearbook?
Published August 19th, 2025 by Charlene Acosta
Yes. For students who do not want their photo in the yearbook—or for those who simply don’t have a photo available—you can use the “Camera Shy” (No Photo Available) option. How to Apply “Camera Shy”: Before flowing your People page, go to the flow settings. Select the option for Use Camera Shy / No Photo Available. Students without photos will autom
How can I add spine text?
Published August 21st, 2025 by Charlene Acosta
To add spine text: Click Text (T) on the left corner tool bar. Insert a text box in the designer. Rotate the text to face left by dragging the blue rotation dot. Position the text box in the middle of the spine. Use the Quick Menu > Text Edit to type your desired text. From the same menu, you can also adjust the font style, size, and color.
Some of the students are showing but not all of them, how do I fix this?
Published September 3rd, 2025 by Charlene Acosta
Check the template – Make sure the template you inserted has enough number of drop photo boxes and name templates for all the students in that class. Add another template if needed – If the class doesn’t fit on one page, insert another template on the next page to continue flowing the remaining students. Verify with the flow highlight – Once all stu
How to save a template?
Published August 7th, 2025 by Charlene Acosta
To save a page as a template, first ensure that all your changes are saved by clicking the "Save" button. Then, click the dropdown arrow next to the Save button, and select "Save as Template" from the options. This will store your current page layout as a reusable template for future projects. 💡 Tip: Saving templates is a great way to maintain consi
How to add border to a photo or text?
Published August 4th, 2025 by Charlene Acosta
To add a border to either a photo or a text element, please follow these steps: Select the photo or text element you wish to add a border to by clicking on it. Once selected, the Border top tool bar will show. Beside it you can increase the number to add thickness to the border. 4. Once you’re satisfied with the border’s appearance, simply click
Do I need to wait to sell until my yearbook is done?
Published August 19th, 2025 by Charlene Acosta
Yes, you can start selling your books even while you’re still working on them. Here’s how: Go to Sell > Manage Yearbook Sales. This will open your Sales Dashboard: On the left side, you’ll see the option to set up your online sales. On the right side, you’ll find a tracker showing your sales progress. Click the blue button and switch to “Yes – Se
How to add a Person to the People Page?
Published August 20th, 2025 by Charlene Acosta
There are three ways to add a person to your People Page: 1. Flow Automatically Go to People > Add Person. Enter the person’s information (name, grade, etc.) and include the file name of their photo when uploading. If there are enough frames on the page, the system will automatically flow the student’s photo and information into place. 2. Go t
Can I Save My Portrait Page Layout?
Published August 19th, 2025 by Charlene Acosta
Yes! You can save your portrait page layout as a template for future use. How to Save Your Layout as a Template: Once you’ve set up your portrait page, go to the Save button on the top toolbar. Click the arrow down next to Save. Select Save as Template. Your saved template will now be available under Layout > Templates. Tip: Saving your portrait
How to assign shape in text boxes?
Published August 22nd, 2025 by Charlene Acosta
Select the Box Click on the text or photo box you want to edit. Open the Frame Toolbar Go to the Frame Toolbar at the top of the designer. Choose Transform > Assign Shape Click Transform and then select Assign Shape. Pick a Shape Choose the shape you want to apply. It will automatically be applied to your selected box. (Optional) Add Color for Fu
How do I turn on/or use grid lines on my pages?
Published August 4th, 2025 by Charlene Acosta
Grid lines are a helpful tool to align elements with precision and maintain consistency across your design. To enable and use grid lines, follow these steps: Go to the View located at the top of your screen or toolbar. From the dropdown options, select "Show Grid " Once activated, grid lines will appear across your design to help guide your layout.
How to flow teacher in a teacher’s spot?
Published August 21st, 2025 by Charlene Acosta
To ensure a teacher flows correctly into a teacher spot on a template, the teacher must first be listed as Teacher/Staff in your Manage People Data. Go to Manage > Manage People Data. Select the teacher/teachers you want to update and click Update Selected from the top right In the pop-up window: Choose Department from the top drop-down menu. Typ
I flow my people in the page but they did not populate, what am I doing wrong?
Published August 26th, 2025 by Charlene Acosta
If you’ve already flowed your people onto a page but they did not appear, it usually means there’s a small mismatch between your data and the page setup. Here’s how you can fix it: Check that your people are uploaded correctly Go to Manage People Data and make sure all your students and staff are listed there. Confirm that their photos are attached
What is an index?
Published August 20th, 2025 by Charlene Acosta
In yearbooks and school photography, an index (sometimes called a PSPA or PSPA disc) is the list of student names and their corresponding photo file names. Yearbook software uses this index to automatically flow student portraits onto the yearbook pages. PSPA stands for Professional School Photographer Association . The index typically comes as an E
How can I add a new text style?
Published August 19th, 2025 by Charlene Acosta
To add a new font style, follow these steps: In the designer, click on the Text (T) tab located on the left side of the screen. Select “Add New Text Style.” Enter a name for your new style. Click “Save New Text Style” to apply it. Your new font style will now be available for use in your project.
Where can I find my saved templates?
Published August 28th, 2025 by Charlene Acosta
Open the Layouts Toolbar From the designer, go to the Layouts toolbar. 2. Go to My Templates and Pages Click on Templates to view the templates you’ve saved. ✅ Tip: Organize your templates with clear names (e.g., “Grade Layout,” “Sports Spread”) so they’re easier to find later.
How do I make a photo category?
Published August 26th, 2025 by Charlene Acosta
You can create new photo categories in Manage Photos In your account, click on Manage > Manage Photos from the main menu. Click on the blue bar that says + Create Photo Category. Type in the category name (for example: “Grade 6,” “Staff,” or “Sports Teams”). Set Category Permissions: Choose whether the category will be Open or Locked:
Can I flow students by last name?
Published August 19th, 2025 by Charlene Acosta
Can I Flow Students by Last Name? Yes! You can flow students by their last name instead of their first name. Here’s how: Before flowing your People Page, look at the top toolbar in the Designer. From the Flow People, select Flow by Last Name. Once you confirm, the students will flow onto the page alphabetically by their last name. Note: If you’d lik
Can I build my own portrait layout?
Published August 19th, 2025 by Charlene Acosta
Yes! You can create your own portrait layout from scratch using the Photo Grid tool. How to Build Your Own Portrait Layout: Open the page where you want to create your portrait layout. Go to the Photo Grid toolbar. Enter the number of photo boxes across and down based on how many portraits you’d like on the page. Once the grid is created, you can cu
Why Are Names Duplicated on My People Page?
Published August 26th, 2025 by Charlene Acosta
If you see doubled or duplicate names on your People Page, the issue is usually with the tagging of the name frames. Here’s how to fix it: Step 1: Check the Name Frame Tagging Click directly on the name frame that’s showing incorrectly. Right-click and select Properties. Look at the profile position (tag). Step 2: Match the Name Frame to the Photo
How can I recover a page?
Published August 20th, 2025 by Charlene Acosta
You can recover a page by following these steps: Click on the Page History option in the toolbar. 2. Select the version you want to restore. (Version 1 is always the most recent save.) 3. Confirm your selection. ⚠️ Note: Once a page is recovered, the action cannot be undone.
Why do the images look blurry in the screen?
Published August 19th, 2025 by Charlene Acosta
It’s normal for images to appear slightly blurry on your screen while working in the designer. This is done intentionally so the system can load pages faster without slowing down from rendering large, high-resolution images. Don’t worry—your final output (whether printed or exported) will use the original, high-quality image. To ensure the best resu
After flowing the names are not appearing for the right person, how can I fix this?
Published August 20th, 2025 by Charlene Acosta
If the names are not appearing with the correct photos, it usually means the tagging of the photo and name frames are not in order. To fix this: Unflow the people page: Go to People > Clear Left People or Clear Right People (depending on the side you need to reset). Check the tagging of your frames: Each photo and name box must follow the corre
How can I move content to a layer?
Published August 7th, 2025 by Charlene Acosta
To move content (such as a photo or text) to a different layer, simply click to select the item, then right-click and choose "Move to Layer" from the menu. From there, you can choose whether you'd like to move it to the Content or Background layer.Additionally, if needed, you can create a new custom layer through the Layers toolbar for more flexibil
What makes a People Page?
Published August 26th, 2025 by Charlene Acosta
A People Page is different from a regular page because the photo frames and text boxes on it are data-linked—not just placeholders. Here’s how it works: Data-Linked Frames Each frame on a People Page is tied to a unique number in the system. This is what allows the program to automatically place students in alphabetical order, even when a class or g
Why is my page locked?
Published August 20th, 2025 by Charlene Acosta
Pages may be locked for the following reasons: Another user is currently working on the page — this prevents changes from being overwritten. An admin is moving or managing pages — pages are temporarily locked during this process to avoid interruptions. The page has been set to a status of “LOCKED” to prevent further editing Once the action is compl
How do I wrap text?
Published August 28th, 2025 by Charlene Acosta
Insert a Text Box Add a text box to your page and type in your text. Select the Photo Click on the photo you want the text to wrap around. With the photo selected, go to the Frame Toolbar. Enable Text Wrap Click on Wrap Text. Your text will now automatically wrap around the edges of the photo.
Can I insert a shape with solid color as a background?
Published August 28th, 2025 by Charlene Acosta
Definitely! To insert shapes with solid colors: Open the Elements Toolbar Choose Shapes from the menu. Insert a square shape onto your page. Resize the Shape Drag the corners of the shape to extend it over the entire page or spread, covering the background area. With the shape selected, go to the Fill Toolbar. Choose your desired solid color for t
Is there an easy way to put in student quotes?
Published August 19th, 2025 by Charlene Acosta
Yes, you can include student quotes in your yearbook. When uploading your index, simply set the data header for student quotes as a custom field. Then, when you insert a template for student pages, make sure that the template includes a custom field placeholder so the quotes will appear correctly.
Can multiple people work on the project at the same time?
Published August 6th, 2025 by Charlene Acosta
A: Unfortunately, no. At this time, only one person can work on a specific page or spread at a time. This is to prevent any progress from being accidentally overwritten by another user. We recommend coordinating with your team to work on different pages or sections to ensure a smooth and efficient workflow. 💡 Tip: Communicate updates regularly with
How can I adjust the opacity?
Published August 4th, 2025 by Charlene Acosta
Adjusting the opacity allows you to make an element more transparent or more solid, depending on the visual effect you want. Here's how you can do it: Select the element (photo, shape, or text) that you want to adjust. Once selected, look for the Frame option in the toolbar. Then select Transform arrow Click on the Opacity. Use the slider to de
How do I connect my index?
Published August 26th, 2025 by Charlene Acosta
Follow these steps to make sure your students’ photos and data are properly matched in the system: Step 1: Upload Student Photos Log in to your account. Under the MANAGE tab, go to Manage Photos and upload all student photos into the People Pages category, or, you can go to Manage People Data and upload the photos there Click the UPLOAD PHOTOS AND S
How to move frames to a different layer?
Published September 3rd, 2025 by Charlene Acosta
To move frames to a different layer: Click on the frame that you want to move. Right-click on the frame. Select “Move to Layer” from the menu. Choose the layer where you’d like the frame to be placed. (Optional) If you need a new layer, you can create one under the Layer Toolbar before moving the frame.
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